Challenges
For people with serious chronic illnesses, it is important to monitor their state of health on a daily basis in order to notice gradual deterioration and to be able to see an overall picture at doctor’s appointments.

Key to success
Our companion app accompanies the patient daily in tracking their symptoms, their severity and their general condition. In addition, the patient can use the app to arrange their tele and regular doctor’s appointments, and they receive reminders about taking their medication and doctor’s appointments. With the report generation function, patients and doctors get an overview of the progress and current state of health.

Challenges
It is important for people who have been discharged from the hospital after a serious pulmonary embolism not to be left alone. It is therefore important to observe and assess your state of health during aftercare.

Key to success
Our solution supports the patient with an app in the aftercare of their hospital stay. It provides information on the clinical picture, causes, consequences and gives tips for everyday life. The app also offers the option of tracking symptoms. Simple explanations and descriptions at each step help to develop an understanding and learn to assess yourself. Since such a diagnosis can also affect the psyche, the general mood is also queried in addition to symptoms and their severity. With the reporting function, patients and doctors get an overview of the progress and current state of health.

Challenges
Chronically seriously ill people also need support in their everyday life, regardless of regular visits to the doctor. Due to their illness, they are often isolated and can no longer participate in life as much. Personal contact is therefore very important for them in addition to monitoring their state of health.

Key to success
As an addition to telenursing, an app was developed that is equipped with a language assistant. Furthermore, two more devices for weight and pulse control were connected, which provides essential data for the clinical picture. Nevertheless, daily contact with the app is very short and compact, since these patients are often very weak and tired. Health questions are asked through language, and the language assistant learns along the way and can therefore respond more empathetically to the patient. The patient feels that he/she is in good hands, and at the same time he/she and the telenurse keep track of the most important parameters. This provides security and allows intervention in case of an emergency.

Challenges
The initial task was to integrate a feature for audit-proof recording into the existing solution and to make the user interface a bit more modern. The UX analysis revealed further tasks as the existing desktop app can fulfill the scenarios for a crisis management remotely, on-site and in the after-view.

Key to success
A corporate messaging center with end-to-end encrypted message exchange, including a roles and rights system, was designed to enable direct and faster communication at the crisis site itself. This allowed people to be coordinated and. In secure chat rooms, only those who were assigned to a specific profile could see the information. It was also possible to share tasks and documents with identity-checked contacts outside the organization. The special thing about this is that the crisis manager no longer had to decide for himself who receives which information. For the helpers and crisis managers in crisis areas, this enabled faster communication and targeted management of time-critical tasks. Reporting and analysis via a central dashboard was the control center of the whole.